Frequently Asked Questions

What file formats are provided?

Most models include STL and 3DM (Rhino), with OBJ available for many. Files are print-ready for resin and wax casting workflows.

Can I edit purchased models?

Yes — buyers receive a license to use, modify and produce jewelry from purchased files for commercial use, subject to the platform terms.

How do payouts work for sellers?

Verified vendors receive monthly payouts in USD via Stripe Connect after a holding period. Commission is set per vendor.

Can I order a custom model?

Yes — use the Custom Modeling section to brief a verified modeler and receive a quote and timeline.